Terms & Conditions

This website, our products and any information provided is not intended to diagnose, treat, cure or prevent any illness or disease. We do not 'treat', or aim to 'cure' any disease, under UK law only a medical doctor may treat illness and disease.

The information contained in this website is for information purposes only and does not replace any medical advice or medical treatment. If you are suffering from a particular medical condition or health problem please seek professional medical opinion.

All the herbal products, 'superfoods', tinctures and teas we sell are classed as food supplements, any mention of them and their uses is intended solely as nutritional support. If you are having medical treatment for a condition and wish to use herbal remedies, please consult professional medical advice and you and your physician/qualified herbalist should be aware of drug interactions and contraindications that might exist. Our  products are NOT TO BE USED by pregnant or lactating mothers or by anyone with a medical condition or taking prescribed medicines except under the instruction of a medical doctor or qualified herbalist.

Nothing on this website, including products, product information, product descriptions and labels , nor any information provided by telephone or via email  should be construed as diagnosing, prescribing, treating or curing disease. All information presented is for information only and could include technical inaccuracies or other errors. We accept no liability for the accuracy of information contained on product pages or on the website, which may contain technical inaccuracies or typographical errors.

In choosing to purchase any of the products provided by MammaEarth without the approval of a qualified healthcare professional, the individual is prescribing for himself/herself and assuming full responsibility for the outcome.

It is our policy not to discuss any health related issues with our customers. MammaEarth cannot answer any medical questions. We ask that you kindly not ask us medical questions or medical advice. We are not qualified to answer questions about the conditions food supplements may be useful for. We will be held harmless in your personal usage of information disseminated by any representative of mammaearth.com as this is strictly against our official stand. If you are intending to use a product purchased from this website in relation to a pre-existing medical condition, a child's medical condition or if you are pregnant then a medical professional should be consulted before you start any course of treatment. We make no medical claims about any of the products sold on this website, nor do we accept any responsibility if the stated dosage is exceeded or not strictly adhered to

Your use and browsing of the website is at your risk. Neither MammaEarth nor any other party involved in creating, producing or delivering the website shall be liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, the website. MammaEarth does not warrant that the functional aspects of the website will be uninterrupted or error free. Without limiting the foregoing, everything on the website is provided to you on an “as is” basis and we make no (and expressly disclaim all) representations and/or warranties of any kind, either expressed or implied including without limitation, warranties of merchantability and/or fitness for a particular purpose, or non-infringement. In addition we do not represent or warrant that the information accessible from or via this web site is accurate, complete or current. MammaEarth reserves the right to make changes to this website at any time without notice. We reserve the right to refuse to sell products to any person or company for any reason.

We have not reviewed all of the links to other web sites. We do not accept any responsibility for use of the linked sites or any off-site pages or any other sites linked to this website. You are advised to use linked sites with caution and with due regard to any terms of use on those sites. The inclusion of any link to such sites does not imply endorsement by MammaEarth of the sites. We are not responsible for the content of other web sites, and your linking to them is done at your own risk.

Neither MammaEarth nor any of its members, directors, employees or other representatives will be liable for any damages whatsoever arising out of, or in connection with the use of this site, our products, or any information or services contained herein.

The limitations of liability in relation to this web site apply to all damages of any kind, including, without limitation, compensatory, direct, indirect or consequential damages, loss of data, income, production or profit, loss of or damage to property and claims of third parties.

The limitations of liability in relation to this web site do not limit our liability to the extent that it cannot be limited and/or excluded by applicable law.

Shipping

We ship to the UK & European Union only.

The delivery costs will be calculated according to weight and will be shown at checkout.

Delivery to  the UK:

All products are delivered via Royal Mail 1st Class Delivery, the estimated delivery times are 1-3 working days. Orders are dispatched same day if ordered before 4pm.

A next-day delivery service is available if your order is more urgent. We expect to despatch your order the same business day you place your order. The cut off time is 1pm.

UK Mainland:
Postage & Packaging, according to weight: from £1.10 to a maximum of £5.95
Special Next-Day Delivery: £6.95

Special delivery and high value products may require a signature upon arrival. If you are unavailable to sign for your goods when delivered, a card will be left for you to either arrange re-delivery or collect from the local delivery office/depot.

Delivery to European Union:

We currently only deliver to European countries within the European Union. Delivery will be by standard airmail and charged at cost. Prices range from £1.30 upwards depending upon weight.

Returns & Refunds

MammaEarth makes every effort to ensure products arrive in perfect condition. However, in the unlikely event of a product arriving damaged or faulty, customers should contact us within 3 days of receipt of goods. We will be happy to exchange items or refund your credit/debit card, provided the goods are returned to us unopened and unused in the original undamaged packaging within 14 days.

If you wish to cancel your order you may do so in writing, within seven days of receipt of the goods.  The goods should be returned within 14 days unopened and unused in the original undamaged packaging. The cost of the return shall be borne by the customer. Please post items back to us at the address below.

Please return items to:
MammaEarth
16 West Chapelton Drive
Bearsden
Glasgow
G61 2DA
United Kingdom

Email: returns@mammaearth.com

Privacy

At MammaEarth we do not pass, sell, trade, or rent your personal details to anyone as we value and respect your right of privacy.

All information you provide is encrypted by 128bit SSL and cannot be viewed by a third party.

We only use the information collected on the site to make shopping with us possible and to enhance your overall shopping experience. We deal with your personal data in compliance with the current UK Data Protection Act 1998.

We may use your personal data to let you know about products and services that may be of particular interest to you. If you would rather not receive this information, please send an e-mail to: mail@mammaearth.com with the subject "Unsubscribe" or log into your account and change the contact options.

Fraudulent Information

Your use of this website and shopping cart constitutes your agreement that you will not submit any fraudulent information. Furthermore, you agree that we may turn over any information submitted to the appropriate legal authorities in the event the information provided is fraudulent or untruthful.